OSTI (Ombudsman for Short-Term Insurance) Administration Learnership 2021: Learn and Work Online from Home

About OSTI (Ombudsman for Short-Term Insurance)
OSTI, or known by its other name Ombudsman for Short-Term Insurance, a non-profit firm that aims to provide the general public with accessible forms of insurance. As an independent company, OSTI makes sure they go out of their way to offer suitable resolutions with disputes based on the values of fairness. OSTI has been a favorable choice by the public due to its flexibility and expertise. At the moment, the company has tackled disputes that pertaining to the fields of Homeowners Insurance (buildings), Cellphone Insurance, Disability Insurance, Motor Insurance, Credit Protection Insurance, Household Insurance (contents), and Travel Insurance.

The firm has been a favorite of many small enterprises and sole proprietors when it comes to commercial insurance. OSTI has been known to do extensive research with the available information provided by clients and putting all of the evidence in place before presenting any viable solutions. OSTI makes sure that their solutions are done through integrity and by following the legal aspects that are taken in place. Despite acting as an independent company, OSTI has been accredited under the Financial Sector Conduct Authority and the Prudential Authority. Clients who require credible and professional insurance advice may refer to OSTI.

About the OSTI (Ombudsman for Short-Term Insurance) Administration Learnership 2021
OSTI (Ombudsman for Short-Term Insurance) is offering learnership programmes to South African individuals who are interested in in the field of Administration. The OSTI (Ombudsman for Short-Term Insurance) Administration Learnership is the ideal opportunity for young folks who wish to acquire a solid working foundation before jumping into the real-time corporate industry. Learners will be placed under the company and are required to undergo a series of theoretical assessments and practical working sessions. With the assistance of training providers, learners will have their progress tracked and evaluated at the end of the learnership.

The OSTI (Ombudsman for Short-Term Insurance) Administration Learnership will take place over the course of 6 months. Candidates who wish to apply are expected to fully commit themselves to the total duration of the programme. During the learnership, participants will be required to perform several administrative tasks that are generally related to data capturing and providing excellent customer service. During certain events, learners will be asked to offer assistance towards different company departments with their work loads.

Learnership Responsibilities
Participants of the OSTI (Ombudsman for Short-Term Insurance) Administration Learnership are expected to perform these tasks and duties during the programme:

  • Providing technical assistance to potential clients that have left their enquiries and contact information on the firm’s online website
  • Capturing the personal data of new applications with complete accuracy and quick speed by utilizing CRM
  • Compiling all application information and following up on clients
  • Attending to incoming phone calls and redirecting them to the appropriate departments
  • Attending to clients who choose to directly visit the head office
  • Helping fellow administrators with workload during certain situations (on a rotational period).

Eligibility Criteria
Interested candidates of the OSTI (Ombudsman for Short-Term Insurance) Administration Learnership must fulfill the eligibility criteria before proceeding with the application. Each of these requirements must be met by candidates in order to secure a position during the registration period. The selection committee will be closely evaluating all candidates based on these set of items. Failure to meet everything might put your application under a negative spotlight during the registration period.

The OSTI (Ombudsman for Short-Term Insurance) Administration Learnership Eligibility Criteria are as follows:
1. Basic Criteria

  • The learnership is only eligible for students who are required to finish a learnership programme to attain their qualification
  • Has experience with these skills: data capturing, call centre, and general administration
  • Can work online from home
  • Preference is offered to students who are pursuing their undergraduate administrative studies.

2. Working Capabilities

  • Shows impressive data capturing abilities
  • Has a firm understanding of basic telephone etiquette
  • Complies with POPIA regluations
  • Displays commendable communication abilities
  • Understands how to use Microsoft Office-based software (e.g. Outlook, Words, Excel)
  • Familiar with MS CRM Dynamics and Sharepoint.

Application Instructions
Apply via e-mail: [email protected] (OSTI (Ombudsman for Short-Term Insurance) Administration Learnership 2021).

Interested candidates must send in a couple of documents to apply for the learnership. These documents should include your a valid statement that indicates you require this learnership to accomplish your current qualifications, a valid copy of your Identity Document, and your most updated Curriculum Vitae.

Make sure that all documents are included in your application dossier. Candidates who do not provide the documents aforementioned above will automatically be disqualified from the programme.

Similarly, please make sure that the personal information you have provided reflects your current conditions. Candidates discovered to be falsifying any aspects of their applications will have their registration revoked by the selection committee as well.

Closing Date
Applications for the OSTI (Ombudsman for Short-Term Insurance) Administration Learnership must be submitted before the closing date on 31 December 2020.

The selection committee has a strong zero tolerance for late applications. Candidates sending in their submissions past the deadline will not be regarded by the selection committee.

Since there is ample time left until the closing date, it is encouraged that you begin prepping for your applications as soon as possible. Waiting until the last-minute to prepare your documents is not the most ideal option for most candidates. By registering early, you’ll have a smoother time securing a spot during the registration period.

Committee Details
Should you have any further enquiries or concerns regarding the OSTI (Ombudsman for Short-Term Insurance) Administration Learnership, do not hesitate to reach out through the contact information below.

Physical Address:
1 Sturdee Avenue,
First Floor, Block A,
Johannesburg, 2196

Postal Carriage:
PO Box 32334
Braamfontein, 2017

Telephone Number: +27 11 726 8900
Fax Number: +27 11 726 5501
E-mail: [email protected]

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