Givaudan Customer Care Learnership 2024: Accepting Candidate with High School or Secondary Education

About Givaudan
Givaudan stands as a frontrunner in the flavor, wellness, fragrance, and cosmetics sectors, renowned for its groundbreaking strategies that establish standards across these industries. At the heart of their mission lies a dedication to enhancing lives, not only through promoting happiness and health but also by fostering a deep connection to the natural world’s rhythms. This unwavering commitment honors the vast diversity of human experience, reflecting their profound understanding of the interconnectedness of people and the environment.

By closely collaborating with their partners, Givaudan strives to deliver unparalleled culinary delights, captivating fragrances, and beauty and wellness products that not only enhance appearance but also contribute to overall well-being. As of the end of 2021, Givaudan boasted a global workforce exceeding 16,800 individuals, highlighting its considerable size and impact on the industry. With sales soaring to CHF 6.7 billion and maintaining an impressive free cash flow percentage of 12.6%, the company showcases robust financial performance, affirming its position as a leader in the market.

About the Givaudan Customer Care Learnership 2024
Givaudan is providing candidates the chance to be a part of a learnership programme focusing on the theoretical and practical aspects of the Customer Care field. The Givaudan Customer Care Learnership offers an exceptional opportunity to gain a solid foundation in this industry. This comprehensive learnership exposes participants to a structured curriculum, blending theoretical learning with hands-on experience in an authentic corporate environment. Led by experienced trainers, you’ll embark on a journey of continuous improvement, supported to demonstrate significant growth as you strive towards achieving a recognized qualification. Throughout the program, you’ll not only acquire essential knowledge but also develop practical skills essential for success in the field of customer care.

Your duties throuhgout the learnership are as follows:

• Execute sales order processing for assigned customers or affiliates from receipt to shipment according to Customer Care guidelines.
• Serve as a link between customers, operations, and sales teams to ensure efficient and cost-effective fulfillment of customer needs.
• Oversee the sales order process for designated customers and affiliates, adhering to Customer Care protocols.
• Assist assigned customers and affiliates in meeting order requirements.
• Engage in daily communication with customers, operations, and sales.
• Analyze and prioritize orders based on client schedules.
• Address and resolve issues and customer complaints internally and externally.
• Validate pricing, inventory availability, and provide shipping date details.
• Coordinate transportation arrangements for international orders and manage related documentation.
• Generate Invoices, Debit and Credit notes, and process notifications and Customer Returns.
• Collaborate with relevant departments to ensure timely dispatch and delivery of orders and manage customer expectations.
• Liaise with planning regarding demand planning and stock positions.
• Maintain accurate customer records, including specific information, contracts, labeling, packaging, and stock requirements.
• Provide support for other team members’ accounts as needed.
• Choose appropriate communication methods based on urgency and issue.
• Effectively handle difficult situations and achieve resolution with customers.
• Identify opportunities for enhancing customer care services.

Eligibility Criteria
If you’re contemplating applying for the Givaudan Customer Care Learnership, it’s crucial to evaluate whether you possess the necessary qualities and qualifications to excel in this role. Acting promptly to submit your application is crucial. However, before proceeding, it’s essential to carefully examine the eligibility criteria provided below. Your ability to meet these requirements will ascertain your suitability for the position. Take a moment to review the qualifications outlined:

The Givaudan Customer Care Learnership Eligibility Criteria are as follows:

• Evaluate whether you have completed High School or Secondary Education.
• Prefer an Associate or University Degree.
• Assess your Interpersonal and Communication Skills.
• Acquire Basic Knowledge of SAP or Order Entry Systems.
• Familiarize yourself with Basic Inventory Management knowledge.
• Develop Microsoft Office Expertise.
• Ensure proficiency in English and any other language(s) as necessary.

How to Apply
Apply online: Givaudan Customer Care Learnership 2024.

For optimal access to the designated web address, we highly recommend using Google Chrome as your web browser, especially on your computer, as previously indicated.

When completing your application on the website, it’s imperative to ensure that all provided responses accurately reflect your circumstances. This entails furnishing precise personal information and strictly adhering to the facts.

Don’t forget to upload both your cover letter and the most recent version of your curriculum vitae as part of your application submission. Your curriculum vitae should comprehensively outline your achievements, skills, and qualifications, showcasing why you’re a formidable candidate for the position.

For added convenience, consider submitting your application via your smartphone rather than a computer. Android users can leverage Google Chrome as their web browser, eliminating the need for additional installations.

By submitting your application, you authorize the selection committee to utilize your personal information for event registration purposes, including details such as your name, address, and email address.

Kindly note that all applications will undergo thorough screening and verification procedures to ensure authenticity. Any falsification within an applicant’s documentation will lead to disqualification from the registration process.

Candidates must exclusively submit their applications through the provided website. Submissions via alternative methods, such as hand delivery or fax, will not be considered by the selection committee.

Closing Date
Application is available as long as it is not deleted on its official website.

We highly recommend that prospective candidates promptly submit their applications to ensure there is enough time for a comprehensive evaluation. Take advantage of this moment to meticulously polish and organize your application materials, ensuring they showcase your qualifications effectively.

It’s crucial to understand that Givaudan reserves the right to either appoint or reject candidates at any stage of the recruitment process. Please recognize that the decisions made by the selection committee are conclusive and not open to dispute.