Tenacity Financial Services Customer Services and Sales Operations Learnership 2024: Seeking Unemployed Applicants

About Tenacity
Tenacity Financial Services, a South African company, focuses on offering financial solutions, particularly through the provision of private label credit cards tailored to specific demographics. Renowned for its accessible and transparent pricing model, the company is also known for its efficient time-to-market process, bolstered by a skilled professional workforce.

Comprising team members with over two decades of combined success and expertise, the firm employs a multi-disciplinary approach. This strategy assists retailers in navigating through complex phases, ensuring the delivery of exceptional retail experiences to customers. Backed by an efficient management system, Tenacity Financial Services consistently lives up to its esteemed reputation.

About the Tenacity Financial Services Customer Services and Sales Operations Learnership 2024
Tenacity Financial Services is offering a wonderful learnership programme for those interested in the booming Customer Services and Sales Operations field. The Tenacity Financial Services Customer Services and Sales Operations Learnership is a comprehensive 12-month program designed to equip successful applicants with both theoretical knowledge and hands-on experience. Participants will engage in classroom-based training sessions complemented by practical work experience within our Customer Services team. This immersive approach aims to provide individuals with a nationally recognized qualification in Contact Centre Operations.

Beyond earning a valuable qualification and gaining practical experience, participants will also develop a diverse set of skills. These include business acumen, personal development, and technical proficiency in call center operations. These skills will not only be beneficial within our organization but also serve participants well throughout their professional journey.

For application purposes, please kindly take note of the Tenacity Financial Services Customer Services and Sales Operations Learnership 2024’s Reference Number: TFS999.

Eligibility Criteria
If you’re certain about your desire to participate in the Tenacity Financial Services Customer Services and Sales Operations Learnership, go ahead and sign up! But if you’re still uncertain about whether it’s the right fit for you, take a moment to review the requirements outlined below. Compare your qualifications with the standards set by the selection committee. To increase your chances of acceptance, ensure that you meet all the requirements. While not meeting them all may not lead to immediate disqualification, it could potentially diminish your chances of approval.

The Tenacity Financial Services Customer Services and Sales Operations Learnership Eligibility Criteria are as follows:

1. Basic Qualifications

• Complete Matric / Grade 12.
• Ensure you are currently unemployed.
• Acquire at least 1 year of experience in Customer Services/ Contact Centre.
• Demonstrate proficiency in computer skills and achieve a typing speed of 35 words per minute.
• Maintain a positive attitude.
• Dedicate 12 months to the learnership programme with Tenacity.
• Display a strong work ethic.
• Be capable of working shifts and weekends.
• Avoid current enrollment in any form of study, whether full or part-time.

2. Personal Attributes

• Demonstrate a customer service orientation.
• Exhibit strong verbal & written communication skills.
• Showcase high problem-solving skills and the capacity to perform under pressure.
• Demonstrate empathy and adeptness in handling customers sensitively.
• Display flexibility and strong adaptability skills.
• Possess strong interpersonal skills and relevant experience.
• Manage time and self effectively, with the ability to multitask, organize, and prioritize.
• Have knowledge of contact center and customer support functions/services.
• Experience or knowledge of retail account assistance services is advantageous.

Application Instructions
Apply online: Tenacity Financial Services Customer Services and Sales Operations Learnership 2024.

To access the specified website, it’s recommended to utilize Google Chrome as your browser for optimal compatibility.

For utmost relevance, please input your responses directly into the designated sections of the application site. Ensure that all personal information provided is accurate and pertinent to your current circumstances, unless otherwise specified.

Your submission will undergo thorough examination by the entire selection committee, which includes yourself, and the information disclosed will be treated with strict confidentiality. Therefore, it’s imperative to conduct a comprehensive review to eliminate any falsified information. Candidates found to be supplying deceptive information may be placed in a potentially precarious situation.

In addition to your profile photo and Curriculum Vitae (CV), candidates are required to submit several supplementary documents with their application. These documents hold significant importance and should be compiled promptly upon obtaining the necessary permissions.

When possible, please submit your curriculum vitae in either PDF or Word format, ensuring the absence of any handwriting or other markings on the document.

By submitting your applications, you grant permission to the selection committee to utilize your personal information for registration purposes.

Candidates must adhere strictly to submitting their applications through the specified website. Attempts to submit materials via alternative methods, such as hand delivery or fax, will be rejected by the application evaluation committee.

Closing Date
Application is available as long as it is not deleted on its official website.

Applicants are encouraged to submit their applications promptly, allowing ample time for thorough review. Take advantage of this opportunity to carefully assess the contents of your application materials. Please ensure your applications are prepared at your earliest convenience.

During the recruitment process, Tenacity Financial Services retains the authority to appoint candidates or opt not to do so. It’s important to note that all decisions made by the selection committee are conclusive and binding.