Mweb Junior Sales Administrator Learnership 2022-2023: Open Opportunity for Matric or Tertiary Certificate Holders

About Mweb
Mweb has been operating as an Internet Service Provider in South Africa since 1997. Mweb is a part of Internet Solutions Digital (Pty) Ltd, which is a subsidiary of Dimension Data. Its offices are situated in the Mweb Building in Parow, Cape Town, and it employs around 450 people.

Mweb collaborates with a variety of Fibre and LTE infrastructure providers as well as value-added service providers to ensure that even more households are connected on a daily basis. Initially, the corporation had five retail locations. The retail locations were shuttered at the end of March 2016, with the company preferring to conduct all of its business online instead.

About the Mweb Junior Sales Administrator Learnership 2022-2023
Mweb is offering a learnership programme for candidates interested in acquiring new knowledge as you develop a future career as Junior Sales Administrator. The Mweb Junior Sales Administrator Learnership is a remarkable learnership that equips you with the foundation of this sector.

Throughout the programme, you will be subjected to a structured curriculum that combines both theoretical assessments and practical working sessions held in a real-time company setting. Under the guidance of professional training providers, you will be encouraged to show immense progress as you work your way to a qualification.

Learners will be required to demonstrate the following output:

  • Manage administrative operations pertaining to the provision of hardware to Mweb customers and other Mweb clients
  • Provide administrative assistance to the Sales Contact Center Team in order to help them fulfill their minimal performance targets
  • Assist customers with escalation and resolution issues
  • Make outbound phone calls to follow up with customers, as well as accepting incoming sales and support calls as needed (if applicable).

Successful learners will be entitled to an NQF Level 3 Certificate in Contact Centre Support – provided you show impressive progress throuhought the programme.

The Mweb Junior Sales Administrator Learnership will officially commence from 01 July 2022 to 31 June 2023.

For application purposes, please kindly take note of the Mweb Junior Sales Administrator Learnership’s Reference Number: MW-13.

Eligibility Criteria
Candidates interested in the Mweb Junior Sales Administrator Learnership must fulfill an eligibility criteria before proceeding with their applications. Each of these items below will determine whether you have what it takes to proceed with this learnership. To guarantee a successful application, candidates are advised to meet all of the following requirements. Failure to do so will cause disadvantageous consequences towards the overall result of your applications. Be sure to jot down these items for personal reference.

The Mweb Junior Sales Administrator Learnership Eligibility Criteria are as follows:
1. Basic Qualifications

  • Has at least 1 year of experence dealing with the Administration field in a Contact Centre or Customer Query field
  • Possesses a Matric or Tertiary certificate
  • Strong knowledge in using MS Office suite, especially MS Excel and Outlook.

2. Work Experiences

  • Has a strong working knowledge in the field of Sales Back End Procedures
  • Knows a lot about the ISP industry and products (preferable)
  • Has prior experience in dealing with databases and capturing (preferable).

3. Personal Attributes

  • Has a keen eye for small details
  • Proactive with their work and takes initiative well
  • Solves problems through sound judgment
  • Displays good customer service
  • Communicates well with other team members
  • Shows good interpersonal abilities
  • Meets deadlines well
  • Follows great telephinc etiquette
  • Able to work by themselves and with other people
  • Shows fluency in English.

Application Instructions
Apply online: Mweb Junior Sales Administrator Learnership 2022-2023.

If you think this job’s right for you, feel free to access the online application portal above. This is where you will need to put in all the required information that will be integral towards the entire registration period.

Additionally, you will be asked to upload your most recent Curriculum Vitae. Make sure your CV contains the relevant information, such as your strengths, skills, and qualifications. This document is a great chance for you to showcase yourself as a potential candidate and why you deserve to be chosen.

By sending in your applications, you are hereby giving permission to the selection committee to have your personal information utilized for registration purposes.

Applications will be subjected to further evaluation and vetting procedures to verify the validity of candidates. Anyone discovered to be falsifying any aspects of their applications will be disqualified from the registration period.

Candidates must process their applications through the portal provided above. Submissions made through other methods, such as hand delivery or fax, will not be accepted by the selection committee.

Closing Date
Application is available as long as it is not deleted on its official website.

By enrolling as quickly as possible, you can ensure that your application is secured as soon as possible. However, this does not guarantee instant success and is just intended to provide you with a secure position throughout the recruiting process.

Mweb has the right to offer or deny employment to anybody at its discretion. The selecting committee’s judgments are final and binding on all parties involved.

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