Triton Express Job Vacancy as Cross Border Customer Services 2022: Permanent Position in Joburg East Rand for Grade 12/Matric Candidates

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About Triton Express
Triton Express is a company that now offers express road freight distribution solutions to more than 2 500 loyal clients throughout most market verticals and industrial sectors in southern Africa. Triton Express was founded in 1998 and is headquartered in Johannesburg, South Africa. The Triton Express company has developed into a sophisticated business with an extensive network across Southern Africa.

Triton Express’ highly trained employees are dedicated to delivering a better delivery experience that surpasses our clients’ expectations, and this commitment is ingrained in the company’s culture and operations. Triton Express differentiates itself as an industry leader via the use of custom-built facilities and a contemporary fleet of vehicles that are backed by the most up-to-date technological technologies.

About the Triton Express Job Vacancy as Cross Border Customer Services 2022
Triton Express is offering a permanent employment opportunity for Grade 12/Matric candidates who are interested in working as a Cross Border Customer Services. The Triton Express Job Vacancy as Cross Border Customer Services is a position based in Joburg East Rand that will require you to perform the following duties:

  • Customers are being advised, and branches are being informed of misroutes
  • On a daily basis,communicate with forwarding agents about quotes, delivery status updates, and the reconciliation of cross-border paperwork and PODs
  • Providing exporters with documentation proving their shipments
  • Initiating contact with cross-border branches for border clearances, deliveries, and other paperwork
  • Managing discrepancy manifests in terms of compiling all discrepancy reports into master records is a time-consuming task
  • Checking scanning data, updating master record information, documenting bay schedules in master report, checking approved waybills through claims, and managing the claims process are all responsibilities of the claims clerk
  • Booking collections, arranging for forwarding agency collects and deliveries, as well as track & trace are all possible options
  • Organizing Certificates of Conformity with Bureau Veritas
  • Through waybill and discrepancy reports, we investigate and resolve customer questions or concerns
  • In the preparation of freight quotes (standard road freight cross border and international air freight)
  • Assuring that cross border invoices, SADCs, Carnets, and Bureau Veritas certifications are given over to collection workers and that all paperwork is proper is essential in communicating with consumers
  • For cross-border retail delivery, it is necessary to reconcile GRVs
  • Providing importers with documentation proving that their goods were imported
  • Monitoring third-party agent PODs by printing daily outstanding PODs and confirming the status, marking dispatch trip sheets, addressing questions, and faxing copies of the waybills to customers are all examples of what is involved in this process.

For application purposes, please kindly take note of the Triton Express Job Vacancy as Cross Border Customer Services’s Reference Number: CB2559.

Eligibility Criteria
Candidates interested in the Triton Express Job Vacancy as Cross Border Customer Services must fulfill an eligibility criteria before proceeding with their applications. Each of these items below will determine whether you have what it takes to proceed with this learnership. To guarantee a successful application, candidates are advised to meet all of the following requirements. Failure to do so will cause disadvantageous consequences towards the overall result of your applications. Be sure to jot down these items for personal reference.

The Triton Express Job Vacancy as Cross Border Customer Services Eligibility Criteria are as follows:

  • Possesses at least a Grade 12 or Matric qualification
  • Pursuing a certificate in the fields of Customer Care or Call Centre Management (preferable)
  • Has at least 2 years of working experience or clerical experience in a Call Centre department
  • Communication abilities that are both verbal and written are exceptional
  • Understanding of Freightware or a comparable freight management system is required
  • Excellent geographical location expertise would be advantageous
  • They are in control of their way of transportation to and from work
  • Exceptional general administrative abilities
  • The ability to work unsociable hours as and when necessary. The ability to work without supervision
  • Computer literate and familiar with the following software applications: Knowledge of Microsoft Word, Excel, and Outlook, as well as the ability to handle standard office equipment
  • It is possible to change cross-border requirements on an as-needed basis
  • Working under time constraints and meeting deadlines requires the ability to manage customer enquiries and complaints in a professional manner, taking the appropriate corrective action as and when needed
  • The ability to operate as a member of a team demonstrates a self-assured demeanor
  • Others are able to rely on your abilities
  • Easily roused to action
  • The ability to operate with both mass and volumetric weightings is required
  • Exceptional interpersonal abilities.

Application Instructions
Apply online: Triton Express Job Vacancy as Cross Border Customer Services 2022.

To access the online portal above, it’s advisable that you do so by opening Google Chrome.

On the application portal, please type in your most relevant answers into the required boxes. All the personal details you provide should correlate correctly to your current conditions.

The information you put in will be evaluated by the entirety of the selection committee. That’s why you should double-check to see if there is no false information. Any indication of candidates providing wrongful details might be put in a risky situation.

Candidates are required to upload a couple of documents, which include their profile photo as well as their Curriculum Vitae. These two pieces of documents are vital things that should be compiled.

Make sure your CV contains the relevant information, such as your strengths, skills, and qualifications. This document is a great chance for you to showcase yourself as a potential candidate and why you deserve to be chosen.

By sending in your applications, you are hereby giving permission to the selection committee to have your personal information utilized for registration purposes.

Candidates must process their applications through the portal provided above. Submissions made through other methods, such as hand delivery or fax, will not be accepted by the selection committee.

Closing Date
Application is available as long as it is not deleted on its official website.

Be sure to send in your applications as soon as possible. An early submission can help you guarantee a spot during the registration period. Plus, it prevents any unwanted last-minute incidents, like sudden heavy Internet traffic or missing documents.

Triton Express has the right to offer or refuse employment to anybody at any time in its sole and absolute discretion. The decisions of the choosing committee are final and binding on all parties engaged in the process.



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