Fidelity Services Group Job Vacancy as Receptionist 2024: Looking for Someone with Excellent Communication Abilities

About Fidelity Services Group
Fidelity Services Group is a highly reputable and established provider of security solutions in Southern Africa, with a proven track record of success spanning over 60 years. The company has earned its position as the industry leader in security solutions by consistently delivering exceptional service and being at the forefront of innovation in protection technology.

One of Fidelity Services Group’s key strengths is its unwavering commitment to excellence in all aspects of service delivery and execution. This is evident in the company’s exceptional leadership, which places a premium on developing and maintaining a culture of excellence across all levels of the organization. The company is also well-regarded for its commitment to corporate governance, which ensures that all business operations are conducted with the highest ethical standards and in full compliance with all relevant laws and regulations.

About the Fidelity Services Group Job Vacancy as Receptionist 2024
The Fidelity Services Group is offering an employment opportunity as a qualified receptionist to help with the management of sales leads and following outcomes. The Fidelity Services Group Job Vacancy as Receptionist is an associate-level position that will require you to work mainly in the Administrative function. As a Receptionist, your job would be to:
1. Support Sales Team

  • Feedback from Sales consultants evaluating the result of appointments is received on a daily basis
  • Accurately capture and record all pertinent information on sales systems, and then update the call status as needed
  • Handling of red flags and settlement of sales complaints that arise as a result
  • Customer service inquiries from customers that are not connected to new leads or leads in the “Follow Up” stage are handled
  • Creating leads in cases when the customers did not contact the business (e.g. Website Leads, Self-Generated)
  • Creating leads that will be used to process documents
  • Obtain a quotation value for the purpose of reporting.

2. Perform Credit Vetting and Direct Sales

  • Leads should be entered into the sales system
  • On the control sheet, make a note of the date on which the application was received
  • Submissions should be double-checked and copied
  • Make certain that the applications you receive match the very minimal requirements.

3. Produce PO Requisitions and Receipting

  • Receive bids from the District Sales, Technical, and Community Development teams for the purchase of commodities. Ensure that the Department of Agriculture (DOA) approves the quotes
  • Ensure that the purchase order (PO) is prepared and sent to the supplier by the procurement department. Create requisitions on the SAP system or finance system
  • Receive the goods delivery note and invoice for receipting. Notify accounts payable that payment will be made to the supplier after the invoice receipting procedure is completed
  • Follow up with suppliers on outstanding purchase orders (POs) produced.

4. Follow Standing Operating Procedures

  • Check to see that the disciplinary code is being followed at all times
  • Standing Operating Procedures (SOPs) must be followed at all times
  • Meeting and adhering to the goals that have been set
  • Meeting and maintaining agreed-upon goals is referred to as performance
  • It is essential to maintain a high level of service
  • Ensure that SOX compliance is maintained at all times
  • At all times, ensure that the Big 5 principles are respected and adhered to.

5. Handle Reception

  • Controlling the switchboard
  • When the appropriate departments are not accessible, correct messages are taken for them
  • Providing assistance to walk-in customers and directing them to the appropriate departments
  • All branch front office responsibilities must be completed on schedule
  • Performing daily branch banking transactions
  • Create RQN’s for all non-stock items in the branch and ordering monthly stationary, coffee and tees.

6. Verify Incoming Data

  • When loading a fresh lead into the sales system, the addresses (recon or new client?) are recorded for the purpose of processing the paperwork
  • Ensure that no information connected to leads is duplicated; this includes, but is not limited to, preventing the loading of duplicate leads from being performed
  • Inspect contracts and bids to ensure that the necessary DOA levels have been signed off.

7. Communicate with Team

  • Assist with any issues or concerns that may arise
  • Provide customers with complete feedback when it is essential
  • Ensure that information is transmitted in a timely and correct way.

8. General Duties

  • Have a thorough understanding of all aspects of your employment
  • Comply with the requirements of all meetings and training sessions
  • Maintain the cleanliness and order of your workstation/office at all times
  • Do not use the work telephone for personal calls
  • Filling out forms, sending faxes, procuring stationery, and doing any other office chores
  • Maintain adherence to the shift roster and office hours
  • Emails must be handled on a daily basis (up to date by COB)
  • Other ad-hoc activities, analyses, and projects as assigned by Management from time to time.

The Fidelity Services Group Job Vacancy as Receptionist is currently based in these locations: East London, Eastern Cape.

If you think this is the right job for you, don’t hesitate to register for the Fidelity Services Group Job Vacancy as Receptionist.

Eligibility Criteria
Candidates interested in the Fidelity Services Group Job Vacancy as Receptionist must fulfill an eligibility criteria before proceeding with their applications. Each of these items below will determine whether you have what it takes to proceed with this position. To guarantee a successful application, candidates are advised to meet all of the following requirements. Failure to do so will cause disadvantageous consequences towards the overall result of your applications. Be sure to jot down these items for personal reference.

The Fidelity Services Group Job Vacancy as Receptionist Eligibility Criteria are as follows:

  • Displays impressive communication abilities
  • Has a vibrant, bubble personality
  • Can keep the company’s information confidential by being trustworthy
  • Presents themselves in a smart, professional manner
  • Considers themselves as an extrovert
  • Puts on a very confident facade
  • Respects others well.

Application Instructions
Apply online Fidelity Services Group Job Vacancy as Receptionist 2024at:

To access the online portal above, it’s advisable that you do so by opening Google Chrome.

On the application portal, please type in your most relevant answers into the required boxes. All the personal details you provide should correlate correctly to your current conditions.

The information you put in will be evaluated by the entirety of the selection committee. That’s why you should double-check to see if there is no false information. Any indication of candidates providing wrongful details might be put in a risky situation.

Candidates are required to upload their most updated Curriculum Vitae (CV). Your CV should truly reflect your strengths and skills as this may be a good opportunity to showcase who you area.

By sending in your applications, you are hereby giving permission to the selection committee to have your personal information utilized for registration purposes.

Candidates must process their applications through the portal provided above. Submissions made through other methods, such as hand delivery or fax, will not be accepted by the selection committee.

Closing Date
Applications for the Fidelity Services Group Job Vacancy as Receptionist must be submitted before the closing date on 08 March 2024.

Make sure you secure your application as soon as possible by registering early. The purpose behind this is to ensure that you have a safe position during the recruitment phase (however, it doesn’t guarantee immediate success).

Announcements will only be made to shortlisted candidates. If you do not hear back from the selection committee within 10 days, we regret to inform you that you have not been chosen for the vacancy.

The selection committee has zero-tolerance for candidates who send in their applications late. All submissions sent past the closing date will automatically be disqualified.

Fidelity Services Group holds all rights to provide anyone with a job position or not. All decisions made by the selection committee are final.


  1. Hi my name is Tshepiso Mildred Ndlovu, this is a very good offer for me, because I have very good communication skills,currently lam working for fidelity security services, since June 2015, IAM willing to relocate if I have to , l have worked in places like the turnstiles, whereby it’s the main entrance , so have no doubts lam the perfect candidate for this offer

  2. Good Day
    Am Ntando I stay at Durban am interested in this kind of because I have Qualifications and the one who can do something without being pointed end up having good results


  4. I’m interested in this job opportunity currently based in Vaal,but willing to relocate.

  5. I’m interested in this job opportunity currently based in Vaal,but willing to relocate.

  6. I’m interested in this job opportunity, currently based in Vaal, but willing to relocate.

  7. To whome it may concern
    I’m Sibusiso Brandon Khanyeza, I have worked in varies companies and always dealing with customers, customer complaints and handling duties that require good communication skills. Once been worked as a receptionist at a reputable hotel, been a manager for a year at a food a d beverage sector, also worked as a supervisor in one.

    I got what it takes with all the skills mentioned above. Thank you for taking your time to read through my comment, hopefully I’ll hear from you soon.

    A beautiful day to all.

  8. Good day

    I am Bongiwe Zulu and would like to be part of Fidelity Receptionist role. I meet all the requirements and would be a suitable candidate for the role.

    Kind regards
    Bongiwe Zulu

  9. Good day, I come across the posting I think it’s a great opportunity for me to be considered for this position. I have all requirements needed. I think I would be best candidate in this position as an Information Technology (IT) student

  10. Hi my name is Zanele Zondi and I am interested in job opportunity. i have all the requirements

  11. Hi
    I’m keabetswe Dibakwane and am interested in this internship and am willing to take part in this opportunity

  12. Dear Fidelity

    I am writing you to apply for the Receptionist Role being advertised by Vacancy Update. I am an extrovert and extremely witty. I do not crack under pressure. I am focused and pay close attention to any tasks given. I currently reside in Montana so time management should not be an issue. I am currently pursuing a Diploma in Counselling and Communication which means I will work exceptionally well. I have numerous backgrounds of experience on working with people.

  13. Hi my name is xoliswa Nkonco jam staying at katlehong at Gauteng I am will to work I really need job

  14. Good Day im Spenathi Tshokotshi, from the Eastern Cape. Giving me this opportunity to be part of your company as your receptionist would be the good fortune close deal, because I’m what exactly the company needs….!

  15. Good day

    I am interested I would like to be part of the team as I have experience, knowledge and skills. Willing to learn and grow as an individual..

  16. Hey….
    My name is Mercy Ncube.
    I would like to apply for this position.
    Kindly please contact me at –

    1. Good day
      I’m interested in this job opportunity I have all the requirements you need I will like to be part of the company

  17. Hi, I’m sethabiso mkhize interested in this job opportunity, I have requirements you need and in good communication

  18. Hi my name is Bude Ngcobo & I’m 24 Years old . I finished matric back in 2019, since then I worked as a guard at cognizant security solution. I’m a hard working person with a calm personality. I’m fluent in English, IsiZulu& IsiXhosa. my communication skills and use of diplomacy is good. I’m a neat person

    1. Hi am Mthabiseni, I would like to be part of the team my number is -, I have qualities of this job.

    2. Good day
      I am Matokoloho Bolobolo, I would like to be considered for a post o a Receptionist.
      I am based un Matatiele, but I am willing to relocate.

      Kind Regards

      1. Gooday Sir/Ma’am
        Iam interested on the mention pos .I have MATRIC CERTIFICATION and OFFICE ASSISTANCE LEVEL 2AND 3.Hope to here from you soon. Thank-you
        Linda Constance Booysen

  19. Hi

    I have been à Réceptionist at toyota also did Accounts.

    I am interested.

    Rani Sewpersad

  20. Hi,

    My name is Celeste Van Der Bergh and am looking for new opportunities where I can make a difference and to help make the company to grow. I’m interested in your job offer and do meet your criteria.

    Email Address:

    Contact Number: –

  21. Hi I’m Nontobeko Angel Qwabe , I’m interested in on this job and I’m willing to work.this is is my number – Thank you

  22. Hi
    I’m olwethu and I’m one of your workers I’m also interested to work as your receptionist I have all needed requirements

  23. Good day, I will be excited to join the team. I come with a wealth of experience and knowledge in customer service. I’ve worked in a financial industry and customer service for 15 years. I believe in good quality service and doing things right the first time. I perform well and give best results when working under pressure.

  24. Hello sir/madam
    I I’m interested on this post for fidelity Reception,I’m a self respectfully and I can work under pressure and a problem solver.and I have the qualifications that you need
    Thank you

  25. Hi there
    I am interested in this position
    I will be able to send my CV
    I live near your branch in Silverton and by parter is working as a tec for you

  26. Hi Ihave business management certificate..I have voluntarily work as a receptionist in one of the school in my area..I have in a security industry for 10 years as a alarm controller and guarding controller….I’m pro active ,Good communications skills..I will really love to join your team…hope to hear from you as soon as possible.

  27. Hi I am a Human resource management student and I would like a job from your company

  28. Am posting for a vacancy of Receptionist as I think I can be the best candidate though I don’t have matric

    1. Good evening sir/madam
      I’m lebogang Masegela looking forward to be part of your company to gain more skills and learn more under your company
      Thank you for your time

  29. Hi I’m Samkelisiwe Mchunu I’m interested in this internship my number is –

    1. My name is Enid Samson and I have what you are looking for I am interested can start immediately Thank you

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