RMA (Rand Mutual Assurance) Contact Centre Agent Learnership 2024: Offering X4 Positions for Grade 12 Registrants

About RMA (Rand Mutual Assurance)
The Rand Mutual Assurance Company Limited (RMA) is a nonprofit mutual assurance organization operating under both short- and long-term insurance licenses granted by the Financial Services Board (FSB). At the core of RMA’s operational framework lies the receipt, adjudication, and administration of workers’ compensation claims. This multifaceted process encompasses the disbursement of funds for medical expenses, one-time disability payments, and the continuous provision of pensions in cases of severe disability or unfortunate fatalities.

This fundamental aspect forms the bedrock of RMA’s administrative business. In addition to its primary functions, RMA extends its services to encompass a diverse range of administrative support, ensuring a comprehensive approach to meeting the needs of its stakeholders.

About the RMA (Rand Mutual Assurance) Contact Centre Agent Learnership 2024
RMA (Rand Mutual Assurance) is offering X4 positions for candidates who would like to be part of a learnership focusing on the field of Contact Centre Agent. The RMA (Rand Mutual Assurance) Contact Centre Agent Learnership is located in Parktown, Johannesburg, providing a central and accessible learning environment.

This comprehensive Learnership program spans a duration of 12 months, commencing in January 2024. Throughout this period, participants will not only acquire valuable skills, knowledge, and hands-on experience but will also be strategically positioned for active and meaningful engagement in the labor market. This initiative is designed to equip learners with the practical tools and insights necessary to contribute effectively in their future professional roles.

For application purposes, please kindly take note of the RMA (Rand Mutual Assurance) Contact Centre Agent Learnership 2024’s Reference Number: RM-437.

Eligibility Criteria
Begin by acquainting yourself with the eligibility criteria for the RMA (Rand Mutual Assurance) Contact Centre Agent Learnership. Each criterion plays a crucial role in determining your suitability for the program. To ensure your qualifications align, please refer to the comprehensive list of eligibility prerequisites provided below. Ideally, meeting all the requirements outlined in the list will significantly improve your chances of success.

The RMA (Rand Mutual Assurance) Contact Centre Agent Learnership Eligibility Criteria are as follows:

• Complete Grade 12.
• Acquire the necessary Knowledge, Skills, and Competencies.
• Apply learning in practical situations.
• Foster customer loyalty through interactions.
• Contribute actively to the success of the team.
• Manage work efficiently, including effective time management.
• Take initiative in various tasks.
• Demonstrate stress tolerance in challenging situations.
• Express a willingness to learn.
• Adopt a project-wide perspective.
• Embrace the role of a team player.

Application Instructions
Apply online: RMA (Rand Mutual Assurance) Contact Centre Agent Learnership 2024.

To access the mentioned website, it is advisable to utilize Google Chrome for optimal performance.

Complete the application form by entering your pertinent information in the designated fields. Ensure that all personal details submitted are accurate and reflect your current circumstances.

The entire selection committee, inclusive of yourself, will review the information provided. Therefore, it is imperative to thoroughly scrutinize the data to eliminate any inaccuracies. Providing false information could place applicants in a precarious situation.

Candidates are mandated to upload their updated Curriculum Vitae (CV), a recent photograph, and a copy of their Identification/Passport Document. Verify that all these documents are correctly uploaded on the portal.

By submitting your application, you are authorizing the selection committee to utilize your personal information for the purpose of enrolling you in the event.

Applications must be submitted exclusively through the provided website. Any attempts to submit materials via alternative methods, such as hand delivery or fax, will be dismissed by the selection committee.

Closing Date
Applications for the RMA (Rand Mutual Assurance) Contact Centre Agent Learnership must be submitted before the closing date on 28 November 2023.

Ensure the timely submission of your applications to secure a position during the registration period and avoid potential last-minute issues such as unexpected high Internet traffic or missing documents.

Applications for the program must reach us before the specified closing date. The selection committee strictly prohibits late submissions, and any applications received after the deadline will be disqualified.

Notification of acceptance will be communicated solely to shortlisted candidates. If you haven’t received a response from the selection committee within 21 days of your submission, we regret to inform you that your application has not been successful.

RMA (Rand Mutual Assurance) retains the discretion to decide on employment offers. The decisions of the selection committee are conclusive and final.