About the Trinity Trust Foundation
The Trinity Trust Foundation, a non-profit organization, is founded to tackle social concerns in diverse towns and their surrounding areas from a comprehensive perspective. The foundation’s mission is to elevate and empower persons from a varied range of communities and informal settlements in and around Cape Town via education, skills development, and job creation programs, among other initiatives. The Trinity Trust Foundation provides the funding for this project.
About the Trinity Trust Foundation Contact Centre Learnership 2022-2023
The Trinity Trust Foundation is offering 12-month learnership programmes for 80 learners who are interested in working in the Contact Centre department. The Trinity Trust Foundation Contact Centre Learnership allows participants to receive support in the contact center to achieve set key performance indicators and be accountable for the overall success of the center through quality outbound calling, report writing, and receiving coaching/mentoring from their experienced call center agents, who will be supported and monitored by their contact center management, as outlined in the learnership requirements.
Contact center staff members are a mix of learners and permanent workers that give help for a range of product campaigns inside the program’s contact center. Furthermore, as a learning agent, you will be in charge of putting processes in place that will improve the overall operation of the facility.
If you’re certain of joining the Trinity Trust Foundation Contact Centre Learnership, feel free to sign up! If you are still unsure whether you’d make a good fit, don’t worry. All you have to do is check the requirements below and re-check your qualifications with the selection committee’s standards. If you’d like to stand a chance of acceptance, make sure you fulfill all of the criteria that are mentioned. Failure to do so might not get you automatically disqualified, but it could reduce your chances of acceptance.
The Trinity Trust Foundation Contact Centre Learnership Eligibility Criteria are as follows:
- Has a Matric or Grade 12 qualification
- Owns clear credit and criminal track record
- Understands basic computer literacy
- Can type their work in a speedy manner
- Prepared to work in various shifts in a 24 hour working environment
- Has at least 1 year of customer service experience (advantageous, but optional)
- Negotiates well with other people
- Displays impressive customer empathy.
Apply via email: [email protected] (Trinity Trust Foundation Contact Centre Learnership 2022-2023).
Please send in the following documents to the email address above:
- Newly certified South African Identity Document
- Your Grade 12 Certificate
- Tax Number
- Your most updated Curriculum Vitae
- A letter of motivation that does not exceed more than 500 words and is not below 300 words.
All these documents should be included in your application dossier. Incomplete dossiers will automatically be disqualified.
By sending in your applications, you are hereby giving permission to the selection committee to have your personal information utilized for registration purposes.
Applications will be subjected to further evaluation and vetting procedures to verify the validity of candidates. Anyone discovered to be falsifying any aspects of their applications will be disqualified from the registration period.
Candidates must process their applications through the email address provided above. Submissions made through other methods, such as hand delivery or fax, will not be accepted by the selection committee.
Applications for the Trinity Trust Foundation Contact Centre Learnership must be submitted before the closing date on 21 February 2022.
By enrolling as quickly as possible, you can ensure that your application is secured as soon as possible. However, this does not guarantee instant success and is just intended to provide you with a secure position throughout the recruiting process.
Candidates that submit their applications after the deadline will not be considered by the selection committee. All entries received after the deadline will be immediately rejected, regardless of their content.
Trinity Trust Foundation has the right to offer or deny employment to anybody at its discretion. The selecting committee’s judgments are final and binding on all parties involved.