Tracker Business Administration Services Learnership 2025: Opening X25 Positions for Unemployed Individuals

About Tracker
Established in 1996, Tracker South Africa has grown into a trusted leader in vehicle connectivity, with more than a million vehicles linked across the country. While its origins are firmly rooted in Stolen Vehicle Recovery (SVR), the company has undergone significant transformation over the past two decades. Although many still associate Tracker with its SVR heritage, a culture of innovation—driven by a dedicated and highly skilled team—has broadened its scope far beyond its original focus.

Today, Tracker is the leading provider of telematics solutions, serving a wide network that includes original equipment manufacturers (OEMs), dealerships, insurers, fleet operators, and individual consumers. Its offerings have evolved in step with advances in data systems and analytics, delivering valuable insights and tailored solutions that consistently exceed client expectations. At the heart of Tracker’s success is a positive, collaborative workplace culture where employees take pride in their roles, care deeply about client satisfaction, and inspire one another to continually achieve excellence.

About the Tracker Business Administration Services Learnership 2025
Tracker is seeking for applicants who would like to obtain a learnership focusing on the theroetical knowledge and practical skills in Business Administration Services. The Tracker Business Administration Services Learnership offers participants a balanced combination of theoretical instruction and hands-on workplace experience. Learners will take part in structured classroom-based learning to build foundational knowledge, while also engaging in practical activities within a professional environment. These activities may include, but are not limited to, tasks and responsibilities designed to develop industry-specific skills, enhance problem-solving abilities, and prepare participants for real-world business administration roles.

You will be required to perform the duties below:

• Carry out general administrative duties, including filing, maintaining records, and capturing data
• Attend theoretical training sessions once a week for the duration of the learnership, or as otherwise required
• Assist in preparing documents such as reports, presentations, and spreadsheets
• Manage communications through email, telephone, and face-to-face interactions
• Deliver customer service and support to both internal and external stakeholders
• Serve as a one-stop call resolution representative by answering incoming calls and resolving Tracker client queries in line with relevant SOPs and company standards
• Help maintain the department’s Abandonment Rate and Service Level in accordance with company targets
• Capture data accurately and update client information in real time during customer interactions
• Uphold customer service standards in a high-pressure environment
• Follow up on outstanding client queries to ensure resolution
• Keep accurate records of statistics as outlined in the provided guidelines
• Make effective use of the post-call service rating system
• Interpret information from the financial system to assist clients with basic financial and legal queries
• Support customer retention efforts by resolving queries efficiently, demonstrating patience and understanding, and turning challenging calls into positive experiences
• Conduct post-installation testing and investigate unit-related issues, providing first-line technical support for Tracker devices
• Adhere to work schedules as set out in the telephony system
• Process electronic communications within the Customer Service Division promptly, ensuring alignment with SLA requirements and quality standards
• Assist with any additional duties or responsibilities assigned by the Supervisor to maintain exceptional and efficient service within the Customer Service Division.

This learnership offers an opportunity for individuals seeking to strengthen their business administration abilities while gaining valuable hands-on workplace exposure. It is structured in line with the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595), ensuring that learners follow a recognized and comprehensive development pathway. The programme is designed to equip participants with a solid foundation in administrative and business-related skills that can be applied across various professional settings.

A total of X25 learners will be selected for placement within key operational areas, specifically the Customer Engagement and Acquisitions & Scheduling departments, where they will gain practical experience and contribute to daily business functions.

For application purposes, please kindly take note of the Tracker Business Administration Services Learnership 2025’s Reference Number: track_001443.

Eligibility Criteria
If you’re excited about the Tracker Business Administration Services Learnership, feel free to apply right away! Still unsure whether it’s the right opportunity for you? That’s perfectly fine. Take some time to compare your skills and qualifications with the selection criteria and prerequisites listed below. Meeting all of these requirements will give you the strongest chance of being accepted, while falling short in one or two areas won’t necessarily disqualify you, but it may make your application less competitive in the selection process.

The Tracker Business Administration Services Learnership Eligibility Criteria are as follows:

• Be a South African citizen with a valid ID, aged between 18 and 35, and have no criminal record
• Hold a Matric certificate with a minimum of Level 4/D in English and Level 3/E in
• Mathematics or Mathematical Literacy
• Be currently unemployed and not enrolled in any studies
• Possess basic computer skills, including proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)
• Demonstrate strong verbal and written communication skills
• Be capable of working in a structured, professional setting
• Maintain a positive attitude, a willingness to learn, and a strong work ethic
• Show a genuine passion for customer service and maintain professionalism at all times
• Be able to adapt to a constantly changing and high-pressure environment
• Work effectively in a setting that requires multiple skills
• Possess excellent interpersonal skills and demonstrate strong attention to detail.

Application Instructions
Apply online: Tracker Business Administration Services Learnership 2025.

Please follow the application instructions below:

1. Open the application site in Google Chrome for optimal performance; Android users can use the built-in Chrome browser
2. Submit your application via mobile for convenience or use a computer if preferred, ensuring Google Chrome is used for the best experience
3. Register for an account on the application portal to start your submission, and keep it active for the entire registration period as it will be required for login and completion
4. By applying, you consent to the selection committee using your personal data for the purpose of event registration
5. Verify that all information provided is correct, as any false details will lead to disqualification from the process
6. Submit your documents only through the official application website; submissions by hand delivery, fax, or other means will not be accepted.

You will also need to provide the documents below:

• Provide a certified copy of your ID
• Provide a certified copy of your Matric certificate
• Include any relevant certificates or additional qualifications.

Closing Date
Applications for the Tracker System Support Learnership must be submitted before the closing date on 19 August 2025.

Don’t delay in submitting your application! Applying early not only boosts your chances of securing a spot within the registration period but also helps you avoid common last-minute issues such as system slowdowns, overloaded servers, or missing a key document in the rush.

Please be aware that any applications submitted after the closing date will not be considered. Regardless of how strong the application may be, the selection committee is unable to review late entries under any circumstances.

Candidates who make the shortlist will be contacted directly with further instructions. If you have not received any communication within two weeks after the deadline, it means your application was not successful on this occasion.

Tracker retains the right to either extend an offer of employment or close the vacancy without appointment. All decisions made by the selection committee are final and apply equally to all applicants.

Company Details

Telephone Number: +27 86 0 60 50 40