Talksure Job Vacancy as Call Centre Sales Agent 2025: Employment for Grade 11 Qualification or Matric Certificate Holders

About Talksure
Talksure is a leading financial services and insurance provider based in South Africa, recognized for its commitment to delivering innovative solutions in the ever-evolving insurance sector. The company prides itself on a customer-centric approach, building a reputation as a reliable partner for individuals seeking a wide variety of insurance products. Talksure offers an extensive portfolio of insurance policies, designed with flexibility in mind to meet the distinct needs of each client. Whether it’s life, health, or general insurance, the company ensures its solutions are tailored to provide optimal coverage and peace of mind.

Central to Talksure’s core values is a dedication to creating a dynamic, growth-focused work environment. The company emphasizes the professional development of its employees, fostering a culture of innovation and adaptability that allows team members to thrive. Talksure goes beyond its role as an insurance provider by offering a range of attractive employee benefits, such as uncapped commission structures, quarterly bonuses, career growth opportunities, and subsidized meals. This holistic approach not only enhances employee satisfaction but also motivates a committed workforce, driving the company’s continued success in the competitive financial services industry.

About the Talksure Job Vacancy as Call Centre Sales Agent 2025
Talksure is on the search for applicants who would like to obtain an employment opportunity as a professional Call Centre Sales Agent for the establishment. The Talksure job vacancy for a Call Centre Sales Agent involves making proactive outbound calls to customers, engaging with them to understand their needs, and effectively promoting the company’s products or services. Adhering to scripts is essential for maintaining consistency in communication, while maintaining a high level of product knowledge ensures accurate and compelling conversations with customers. A key part of the role is building positive and lasting relationships with customers, which helps enhance the company’s public image and customer loyalty. Managing time effectively is crucial, as meeting daily call quotas and achieving set targets are primary responsibilities.

In addition to sales duties, the role requires maintaining a courteous and friendly attitude at all times, even when interacting with challenging customers. It’s important to consistently uphold professionalism and a positive demeanor, as this reflects the company’s values. The Call Centre Sales Agent is also responsible for maintaining quality standards and compliance by strictly following company guidelines and ensuring that all calls meet the required criteria. Constant improvement in these areas not only helps in reaching performance goals but also ensures a high level of customer satisfaction and brand integrity.

The Talksure Job Vacancy as Call Centre Sales Agent is currently based in this location: Umhlanga, KwaZulu-Natal.

General Duties as Call Centre Sales Agent

  • Make outbound calls to promote products or services and secure sales
  • Handle inbound inquiries by answering customer questions and providing product information
  • Achieve individual and team sales targets within designated timelines
  • Deliver excellent customer service to build strong relationships and ensure satisfaction
  • Address customer objections effectively to convert hesitations into sales
  • Stay updated on product details, promotions, and company policies to share accurate information
  • Record and update customer information and sales interactions in the system accurately
  • Follow up on leads and previous customer interactions to close additional sales
  • Collaborate with team members to exchange ideas and improve performance
  • Ensure all sales activities comply with company policies and legal standards
  • Manage call volume, follow-ups, and administrative tasks efficiently to maximize productivity
  • Provide feedback to management regarding customer insights and potential improvements.

Eligibility Criteria
Before proceeding, it’s crucial to carefully review the eligibility criteria for the Talksure Job Vacancy as a Call Centre Sales Agent. These requirements are vital in assessing whether you are a suitable candidate for the position. For a detailed overview of the qualifications, please refer to the comprehensive list provided below. To maximize your chances of being selected, it’s highly recommended that you meet all the specified criteria.

The Talksure Job Vacancy as Call Centre Sales Agent Eligibility Criteria are as follows:

  • Hold a Grade 11 qualification or Matric certificate
  • Bring at least 6 months of outbound sales experience
  • Demonstrate excellent written and verbal communication skills
  • Perform effectively under pressure
  • Show a strong drive to meet and exceed targets
  • Maintain self-motivation and a proactive work ethic
  • Ensure a clear credit history and a clean criminal record.

Application Instructions
Apply online: Talksure Job Vacancy as Call Centre Sales Agent 2025.

Follow the application instructions below:

  1. For optimal performance, access the application site using Google Chrome as your preferred web browser
  2. Complete the application form with care, providing accurate and well-considered responses in all required fields. Ensure that your personal details are up-to-date and correct
  3. By submitting your application, you consent to the selection committee using your personal information strictly for registration purposes
  4. Be aware that every application will undergo a thorough review and verification process to confirm its validity. Applicants who submit false information will be immediately disqualified from the process
  5. Submit your application exclusively through the official online portal, as the selection committee will not accept any submissions through alternative methods such as hand delivery or fax
  6. Adhere to the outlined procedures to ensure a seamless and successful application experience.

Closing Date
Applications for the Talksure Job Vacancy as Call Centre Sales Agent must be submitted before the closing date on 06 December 2024.

To strengthen your chances of success, ensure you register as early as possible. Taking this proactive approach lays a solid foundation for your application and demonstrates your eagerness, even though it does not guarantee immediate selection.

If you do not hear back from the Talent Team within two weeks, we regret to inform you that your application was not successful on this occasion.

Please be aware that Talksure retains the sole authority to extend job offers and make final decisions regarding the selection or rejection of applicants. The decisions of the selection committee are final and binding, ensuring a transparent, fair, and consistent recruitment process for all candidates.

Company Details

Physical Address:
62 Umhlanga Ridge Blvd,
Parkside, Umhlanga,
Durban

Telephone Number: +27 310 132 000

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