Fraser Alexander Job Vacancy as Receptionist 2025: Seeking Individuals with Strong Customer Care Skills

About Fraser Alexander
Fraser Alexander is a prominent mining services company headquartered in South Africa. Established in 1912, the company has grown into a key contributor to the mining industry, delivering a broad spectrum of specialized services. Its offerings include tailings and waste management, water treatment, materials handling, and the development of mining infrastructure. Fraser Alexander is also skilled in mine dump reprocessing and site rehabilitation.
The company is deeply committed to safety, health, and environmental responsibility, operating in line with global standards. It has introduced various initiatives aimed at minimizing its ecological footprint and promoting sustainable practices. Fraser Alexander serves a diverse client base, including major South African mining firms and international companies operating across Africa. Renowned for its high standards, the company is recognized for providing reliable, innovativ
About the Fraser Alexander Job Vacancy as Receptionist 2025
Fraser Alexander currently looking for well-qualified applicants who need a professional employment opportunity as a reliable Receptionist based in Gauteng. The Receptionist role at Fraser Alexander involves professionally welcoming visitors, whether in person or via telephone, by offering polite and friendly greetings, addressing inquiries, and directing them appropriately. The receptionist is also responsible for upholding security protocols by adhering to established procedures. In addition to front-desk duties, this position contributes significantly to promoting and supporting health and safety practices within the Head Office environment.
You will be required to perform the duties below:
- Respond to incoming telephone calls promptly and in line with established quality standards
- Identify the caller’s needs and route the call to the appropriate staff member or department
- Record and relay clear, accurate messages to the intended recipient
- Welcome and assist visitors at the reception by greeting, directing, and informing staff of their arrival
- Ensure office security by following safety protocols and managing access through the reception area, including maintaining the visitor logbook and issuing badges when necessary
- Support the head office SHEQ team with administrative tasks related to health and safety
- Perform duties related to first aid and fire safety as required
- Coordinate the booking of venues for meetings and events
- Conduct site inspections of selected venues to ensure suitability
- Manage office supplies, keep equipment in working order, and maintain a clean, organized, and functional workspace.
For application purposes, please kindly take note of the Fraser Alexander Job Vacancy as Receptionist 2025’s Reference Number: FA-1208.
General Duties as Receptionist
- Welcome all visitors warmly, making sure they feel comfortable and acknowledged upon arrival
- Guide guests to the appropriate staff member or department efficiently and courteously
- Maintain a clean, organized, and professional reception area, ensuring it is stocked with necessary materials at all times
- Log and track visitor details accurately to support security protocols and maintain proper records
- Handle incoming phone calls with professionalism, take clear messages, and direct calls to the appropriate contacts
- Respond promptly to inquiries by providing clear and helpful information to clients and visitors
- Deliver quality customer support by addressing general concerns and resolving minor issues effectively
- Coordinate appointments and meetings, manage calendars, and send timely reminders to relevant parties
- Sort, distribute, and manage all incoming and outgoing mail and deliveries accurately
- Monitor office supply levels regularly and reorder items to ensure adequate stock is maintained.
Eligibility Criteria
Individuals who wish to apply for the Receptionist position at Fraser Alexander must first ensure they meet the required eligibility criteria. The list of qualifications and expectations outlined below will help determine your suitability for the role. To strengthen your chances of moving forward in the selection process, it’s important that you satisfy all listed requirements. Not meeting even one of these conditions may negatively impact your application outcome. We recommend taking note of each point for your own reference and preparation.
The Fraser Alexander Job Vacancy as Receptionist Eligibility Criteria are as follows:
- Obtain a Grade 12 certificate
- Pursue a relevant qualification in call centre operations, reception, or administration to enhance your application
- Gain 3 to 5 years of experience in a similar role within a corporate setting
- Develop customer care skills, as this will be considered an advantage
- Demonstrate strong verbal and written communication abilities
- Complete health and safety training to strengthen your qualifications
- Maintain an energetic and proactive attitude in your approach to work.
Application Instructions
Apply online Fraser Alexander Job Vacancy as Receptionist 2025 at:
- Gauteng (Closing date: NOT specified).
Kindly follow the application instructions below:
- For optimal performance, use Google Chrome to access the application portal
- Complete the application form with care, making sure all information is accurate and applicable to your personal circumstances
- Carefully review all your entries before submission, as the selection team will verify your details thoroughly. Inaccurate or misleading information may result in disqualification
- By submitting your application, you consent to the use of your personal data by the selection team for registration and evaluation purposes
- All applications will undergo a separate verification process to ensure their legitimacy.
- Submitting false information will lead to immediate disqualification
- Submit your completed application only through the official website. Applications sent via fax, hand delivery, or other channels will not be accepted.
Closing Date
Application is available as long as it is not deleted on its official website.
We encourage all candidates to submit their applications as early as possible. Doing so will give you enough time to carefully review and refine your application before sending it in. Please take the opportunity to prepare and complete your application at your earliest convenience.
Please note that Fraser Alexander reserves the right to either proceed with or decline to make an appointment during the recruitment process. All decisions made by the selection panel will be considered final.
Company Details
Physical Address:
19 9th Street, Building 2, 2nd Floor, Suite 3, Houghton Estate, Johannesburg, South Africa
Postal Address:
P.O Box 14700, Witfield, 1467
Email Address: [email protected]
Telephone Number: +27 11 929 3600