Flash Group is a worldwide, technology-driven business that is committed to making life simpler for the people and communities that they work with. The firm makes a positive contribution to the world by developing new technology that provides value-added services and payment access to a diverse range of companies and their consumers.
Their VAS product, as well as safe and fast transaction switching, are all included in the company’s aggregation solution, which is powered by their unique integration switch. They do this by using their partner networks and talents to develop connections based on mutually beneficial value exchanges that help industries flourish and people’s lives become simpler.
About the Flash Call Centre Agent Learnership 2022-2023
Flash is offering a 14-month learnership programme for South African youths looking to develop their skills as Call Centre Agent within a professional setting. The Flash Call Centre Agent Learnership is a programme that offers full-time employment (fixed-term programmes) under a learnership agreement. Throughout the programme, you will be asked to participate in both structured classroom training and practical workplace activities.
As a learner, you will be required to develop these skills below:
- Acquaint yourself with Call Center clients and their requirements
- Customers should be provided with true and accurate information
- Obtain and process information that is directly pertinent to a Call Center environment
- Participating productively as a member of a diverse team
- Employ call center operations to carry out daily operations.
Upon successful completion of the programme, you will be entitled to an NQF Level 3 qualification in the Contact Centre field.
For application purposes, please kindly take note of the Flash Call Centre Agent Learnership’s Reference Number: FH-41.
Before submitting their applications for the Flash Call Centre Agent Learnership, candidates must first ensure that they meet all of the qualifying requirements for the position. Whether or not you are qualified to continue with this learnership will be determined by your performance on each of the criteria listed below. Candidates are strongly recommended to satisfy all of the prerequisites listed below in order to ensure a successful application. Your applications will suffer negative effects if you do not complete this step. Ensure that you take note of these points for your own reference.
The Flash Call Centre Agent Learnership Eligibility Criteria are as follows:
- Has a legitimate South African Identity Document
- Possesses a Grade 12 certificate
- Has a clear criminal track record
- Unemployed during the time of learnership
- Communicates well in English language and other African languages (e.g. Tsonga, Tswana, Venda, Northern & Southern Sotho, Ndebele)
- Displays impressive interpersonal abilities
- Advantageous: understands basic computer literacy.
Apply online: Flash Call Centre Agent Learnership 2022-2023.
If you believe this position is a good fit for you, please apply using the online application site linked above. This is the section where you will need to fill out all of the necessary information that will be needed during the duration of your registration.
You will be required to provide your most current Curriculum Vitae, Matric Certificate, and Identity Document on the website. All these documents should be uploaded as one PDF document on the link.
Prepare your documents so that it has all of the necessary details about you such as your abilities, talents, and certifications. This is an excellent opportunity for you to demonstrate your qualifications as a possible candidate and why you should be selected.
By submitting your applications, you are granting permission to the selection committee to use your personal information for the purpose of registering you for the event.
Applicants’ applications will be subjected to further examination and vetting processes in order to ensure that they are legitimate. Anyone who is found to be misrepresenting any element of their applications will be barred from participating in the registration period.
Candidates are required to submit their applications using the website linked to above. Attempts to submit materials via other means, such as hand delivery or fax, will be rejected by the selection committee.
Applications for the Flash Call Centre Agent Learnership must be submitted before the closing date on 07 January 2021.
Be sure to send in your applications as soon as possible. An early submission can help you guarantee a spot during the registration period. Plus, it prevents any unwanted last-minute incidents, like sudden heavy Internet traffic or missing documents.
Applications for the programme must be submitted before the closing date. Late applications will not be tolerated by the selection committee, and these kinds of submissions will be disqualified by the programme.
Flash holds all rights to appoint anyone during the recruitment period. All decisions made by the selection committee are final.