FirstRand Youth Development Learnership 2024: Opportunity to Improve Your Skills and Abilities

About FirstRand
FirstRand Limited is a leading financial services group with operations in South Africa, various sub-Saharan African markets, the UK, and India. Through its wide-ranging portfolio of integrated financial services, the company has built a strong presence across these regions. The group’s ability to consistently deliver exceptional returns to its shareholders is rooted in a well-rounded approach that includes organic growth, targeted acquisitions, innovative solutions, and the launch of new business ventures. This balanced strategy has helped position FirstRand as a reliable performer in the financial sector, continually driving value creation.

FirstRand strategically utilizes its diverse portfolio of brands, distribution channels, licenses, and operating platforms to deliver innovative and competitive solutions to its clients. By selecting the right mix of these resources, the company creates value propositions that stand out in the marketplace. This approach is further strengthened by the strategic deployment of financial resources and the integration of advanced digital platforms, enabling the business to optimize the potential of its franchise portfolio. As a result, FirstRand has cultivated a track record of steady growth, consistently generating high-quality earnings and boosting long-term returns for its shareholders. This commitment to sustained performance has made it a prominent player in the financial industry.

About the FirstRand Youth Development Learnership 2024
FirstRand is seeking for applicants who would like to obtain a youth development learnership programme to improve their abilities and skills for their future. The FirstRand Youth Development Learnership offers a developmental role where the selected individual will work toward completing a formal, accredited qualification while simultaneously gaining practical work experience. During the employment period, the learner will be tasked with carrying out various responsibilities aimed at meeting specific work objectives, such as conducting research, performing analyses, handling administrative duties, and contributing to processes and projects that add value to the business area. The learner will be expected to meet all the requirements for completing the qualification, and additional training related to the job will be provided as needed to support their growth.

You will also be required to perform the duties below:

• Recognize and report potential risks that could lead to higher costs
• Show an awareness of cost efficiency and understand how your actions contribute to expenses
• Expand your knowledge of financial processes and consistently follow the required operational standards
• Uphold the organization’s core values, service standards, and Treating Customers Fairly (TCF) principles during customer interactions
• Address and resolve customer complaints, taking full ownership of the issue, and communicate with customers following agreed-upon standards
• Gather customer feedback to contribute to the improvement of customer service
• Ensure that product knowledge and the advice provided are technically correct
• Follow improved processes and procedures to sustain operational efficiency
• Ensure that quality standards are consistently met
• Comply with company policies and procedures, while maintaining accurate activity records
• Explore innovative methods to optimize processes
• Help align business processes with customer service goals
• Advise management on opportunities for improving processes and systems
• Exhibit the shared value of continuous self-improvement with “I get better and better.”
• Support the team by collaborating to reach team objectives, embodying the shared value “We strengthens me.”
• Create a personal development plan and review it with your team leader, focusing on the skills and competencies needed for growth and performance
• Show a commitment to ongoing self-improvement, in line with the shared value “I get better and better.”

For application purposes, please kindly take note of the FirstRand Youth Development Learnership 2024’s Reference Number: R20271.

Eligibility Criteria
Before applying for the FirstRand Youth Development Learnership, candidates must first ensure they meet the specific eligibility requirements. Each of these criteria will play a crucial role in determining your qualification for the bursary. To boost your chances of a successful application, be certain that you satisfy all of the listed conditions. Missing any of the requirements could potentially harm your application’s chances. Be sure to keep these points in mind for your reference.

The FirstRand Youth Development Learnership Eligibility Criteria are as follows:

• Appreciate the contributions of others and treat everyone with respect
• Share useful information and knowledge that can help the entire team
• Embrace diversity and uphold the importance of inclusivity
• Recognize productive actions to address your personal development needs.

Application Instructions
Apply online:

• FirstRand Youth Development Learnership 2024 – Ref. No. R20271– Closing Date: 24 September 2024

Please follow the application instructions below:

1. Access the provided website through Google Chrome for the best experience
2. Fill out the application form by carefully entering your most relevant answers into thespecified fields, ensuring all personal details are up-to-date and accurate
3. By submitting your application, you give the selection committee permission to process your personal information for registration purposes
4. Your application will be reviewed by the entire selection committee with full confidentiality, so please make sure all details are correct and truthful
5. Applications must be submitted through the official portal; submissions via hand delivery, fax, or any other method will not be accepted.

Closing Date
Applications for the FirstRand Youth Development Learnership must be submitted before the closing date on 24 September 2024.

To ensure your application is secured, make sure to register as early as possible. This helps guarantee your spot in the recruitment process, although it doesn’t necessarily mean you’ll be accepted right away.

The selection committee enforces a strict no-late-policy. Any applications submitted after the deadline will be disqualified without exception.

FirstRand reserves the right to extend a job offer to any candidate they choose, and all decisions made by the selection committee are final and non-negotiable.

Company Details

Physical address
4 Merchant Place
Corner Fredman Drive and Rivonia Road
Sandton
2196

Postal sddress
PO Box 650149
Benmore, 2010

Telephone Number: +27 11 282 1808

Fax Number: +27 11 282 8088