Discovery IT Technical Support Learnership 2023-2024: Receive an Official FETC (Further Education and Training Certificate)

About Discovery
Discovery, a prominent South African enterprise deeply entrenched in the insurance sector, has its headquarters situated in Johannesburg. The company’s workforce, consisting of 10,000 highly skilled professionals, boasts expertise across a wide spectrum of domains, including Short-Term Insurance, Life Insurance, Investments, Medical Aid, and Wellness. While firmly rooted in its African origins, this insurance entity showcases a confident global perspective. In the course of its evolution, Discovery has expanded its presence into numerous international territories, spanning across the United Kingdom, France, Canada, Singapore, the Philippines, Malaysia, Japan, Thailand, and beyond.

At the core of its guiding principles, Discovery remains steadfast in its commitment to enhance and safeguard the well-being of its customer base. Acknowledging its significant global impact, the organization aspires to create a positive influence across various sectors, ranging from healthcare to life planning. The adept personnel at Discovery engage in close collaboration with clients, working collaboratively to manifest their envisioned objectives. Every operational endeavor is marked by a transparent and equitable approach, ensuring that clients gain clear insight into the services offered.

About the Discovery IT Technical Support Learnership 2023-2024
Discovery is offering a learnership programme for individuals passionate about the field of IT Technical Support and would like to receive further knowledge. The Discovery IT Technical Support Learnership offers a comprehensive pathway towards achieving a nationally recognized FETC (Further Education and Training Certificate) in IT Technical Support. This qualification is a well-structured blend of instructional modules complemented by hands-on practical exposure within the dynamic environment of the IT Servicing Team.

Throughout the duration of the learnership, participants engage in a holistic learning experience that seamlessly integrates theoretical understanding with real-world application. This distinctive approach not only imparts knowledge but also equips learners with the practical skills required to excel in the realm of IT technical support. By actively participating in the IT Servicing Team’s operations, learners gain invaluable insights into the complexities and demands of IT support in a real-world setting.

Eligibility Criteria
Fulfilling the eligibility criteria specified for the Discovery IT Technical Support Learnership is mandatory for applicants. The criteria selected by the committee play a crucial role in determining your appropriateness for the program. Failing to meet all the prescribed criteria will lead to exclusion from the registration process. It’s vital to diligently observe and adhere to the items enumerated below.

The Discovery IT Technical Support Learnership Eligibility Criteria are:

1. Basic Qualifications

  • Ensure you have completed Grade 12.
    • Achieve a minimum of 50% in Mathematics (Minimum Level 4).
    • Attain at least 50% in English (Minimum Level 4).
    • Secure a minimum of 60% in Maths Literacy (Minimum Level 5).
    • Obtain a minimum of 50% in your second language (Minimum Level 4).
  • If possible, possess an incomplete tertiary IT qualification (an advantage).

2. Specific Requirements

  • Ensure you’re not currently enrolled in post-Matric studies or formal employment.
  • Confirm you haven’t successfully finished any prior Learnership.
  • Make sure you fall within the age range of 18 to 30 years.
  • Display proficient communication abilities in both written and spoken English.
  • Hold basic computer skills, particularly in MS Excel and MS Outlook.

3. Personal Attributes

  • Possesses innovative, critical thinking, and problem-solving abilities.
  • Exhibits strong focus on detail and maintains high levels of accuracy.
  • Establishes elevated standards for both quality and quantity, operating in a systematic and orderly manner.
  • Demonstrates adeptness in time management and planning.
  • Skillfully prioritizes and carries out tasks effectively even under high-pressure conditions.
  • Displays proficiency in both independent work and collaborative team settings.
  • Demonstrates a service-oriented mindset, urgency, and collaborative spirit.
  • Adapts adeptly to evolving situations, handles criticism constructively, and gains insights from it.

Application Instructions
Apply online: Discovery IT Technical Support Learnership 2023-2024.

Prospective candidates need to navigate to the application portal accessible on the website. Upon arriving at the portal, a series of queries and prompts must be accurately completed. Precision in providing responses is paramount, given the selection committee’s intolerance for inaccurate information. Similarly, omitting any questions could have a detrimental impact on your application’s evaluation.

In addition to personal particulars, applicants are obliged to upload an updated Curriculum Vitae (CV). Acceptable formats for the CV encompass PDF, DOCX, as well as image and text formats. File types like PPT, MSG, or XLS will not undergo consideration by the selection committee.

After duly completing the application and understanding the terms and conditions, candidates can finalize the procedure by selecting the “Apply” button.

Closing Date
Application is available as long as it is not deleted on its official website.

Secure your application’s safety by registering as early as possible. This step ensures you have a reserved place in the recruitment process (though it doesn’t guarantee immediate success).

Discovery maintains complete discretion in extending offers to candidates. The determinations made by the selection committee hold absolute finality.

Employment Equity
Discovery is steadfast in implementing a comprehensive Employment Equity Strategy throughout its corporate operations. This strategy entails well-defined targets aimed at fostering diversity within its workforce. As a result, Discovery enthusiastically welcomes participation from individuals identified as People With Disabilities to take part in the learnership program.


  1. I am interested and available immediately.. I have all the requirements needed and an incomplete Information technology and computer science course

  2. Hi,
    All specific requirements listed I know I qualify for, I’m willing to work twice as hard as you need me to and more, fast learner, team player and leader material necessary.
    I’ve got two incomplete Diploma in Information Technology, 3rd year, second semester modules, of a three year study course I could not complete due to funds.
    I’ve got everything you looking for, if you give me a chance.
    Hope this finds you well.
    Thank you for taking the time to read this.

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