Citadel IT Infrastructure Support Learnership 2025: Matric Holders Entitled to Theoretical Knowledge and Practical Skills
About Citadel
Citadel isn’t just about managing wealth—it’s about being a trusted partner in helping clients secure their financial future. With a focus on both protecting and growing assets, Citadel gives individuals the confidence to navigate their financial journey, no matter what life throws their way. The firm offers personalized investment solutions tailored to each client’s goals, ensuring their wealth not only serves them today but also benefits future generations. By blending expert financial strategies with a deep understanding of individual needs, Citadel delivers a wealth management experience that goes beyond the ordinary.
At the core of Citadel’s investment philosophy is a careful balance between minimizing risk and maximizing returns. The firm accomplishes this by appointing top-tier portfolio managers, keeping research and portfolio management separate for unbiased decision-making, and thoroughly evaluating every investment choice. Transparency is key—Citadel’s internal rate of return system tracks investment performance from day one, giving clients a clear and honest view of their financial growth. With detailed monthly statements showing annualized returns, clients can see exactly how their portfolio is progressing, reinforcing Citadel’s dedication to trust, accountability, and long-term financial success.
About the Citadel IT Infrastructure Support Learnership 2025
Citadel is looking for applicants who would like to receive theoretical knowledge and practical skills focusing on the field of IT Infrastructure Support with their learnership. The Citadel IT Infrastructure Support Learnership is designed to promote skills development and provide opportunities for young individuals seeking growth in the IT field. The program aims to empower unemployed youth by offering valuable hands-on experience that can contribute to their future career success.
Citadel is launching the IT Infrastructure Support Learnership and is looking for a suitable candidate to join its team at the Claremont location. This program offers a comprehensive learning experience, combining theoretical training with practical workplace exposure to equip participants with the knowledge and skills needed for the industry.
You will also be required to perform the duties below:
- Respond to user requests by providing helpdesk support and troubleshooting technical issues
- Keep users informed about the status and resolution of their reported problems
- Generate reports and verify the accuracy of information related to on-site equipment as requested by management
- Offer support for printers and desktop peripherals or assist the network administrator and management in resolving technical issues
- Regularly monitor the availability and overall functionality of laptops, printers, and other peripherals
- Contribute to IT infrastructure rollouts and development projects by providing assistance and feedback
- Log incidents, document issues, and maintain historical records of IT-related problems
- Maintain an up-to-date asset register for laptops and other peripherals within the assigned area or office
- Install laptops in accordance with the provided checklists and guidelines
- Take corrective action or follow instructions to resolve hardware and software issues on desktops
- Meet or exceed the organization’s IT performance standards
- Assist with software licensing compliance and report on all installed licensed software.
- Ensure strict adherence to change control procedures
- Uphold the integrity and professional image of the IT Infrastructure department.
Eligibility Criteria
Do you have what it takes to be part of the Citadel IT Infrastructure Support Learnership? If so, don’t hesitate—get your application in as soon as possible! But before you hit submit, take a moment to check the eligibility criteria. These guidelines will help you see if this opportunity is the right match for you. To give yourself the best shot at success, make sure you meet all the listed qualifications.
The Citadel IT Infrastructure Support Learnership Eligibility Criteria are as follows:
- Obtain a Matric certificate
- Complete relevant IT courses or earn IT certifications
- Gain experience in IT support roles, such as helpdesk or technical support. (While this experience is preferred, we are willing to teach the right candidate.)
- Demonstrate a strong work ethic and diligence, as this role involves meaningful and hands-on work
- Engage well with others and build strong interpersonal relationships
- Contribute as a team player with a positive and proactive attitude
- Manage your time and projects effectively
- Maintain a keen eye for detail and ensure accuracy in all tasks
- Stay curious and never hesitate to ask questions.
Application Instructions
Apply online: Citadel IT Infrastructure Support Learnership 2025.
Choose “Learnership: IT Infrastructure Support Learnership”.
Please follow the application instructions below:
- For the best experience, we recommend using Google Chrome when accessing the application website
- Ensure that all the information you provide on the application form is accurate and up to date, reflecting your current details
- Before submitting, take a moment to double-check your information, as the selection committee will thoroughly review each application. Providing false details may lead to disqualification
- By submitting your application, you consent to the selection committee using your personal information for registration purposes
- Be ready for additional verification, as all applications will undergo an authenticity check. Any misleading or false information will result in disqualification
- Please submit your application only through the official portal. Submissions sent via hand delivery, fax, or any other method will not be accepted.
Closing Date
Applications for the Citadel IT Infrastructure Support Learnership must be submitted before the closing date on 31 March 2025.
The selection committee follows a firm application deadline, so unfortunately, any submissions sent after that date won’t be considered.
To avoid any last-minute hiccups, we strongly encourage you to submit your application early. This will give you plenty of time to double-check your materials and make sure everything is complete. We truly appreciate the time and effort you put into preparing your application.
Also, please keep in mind that Citadel makes hiring decisions at its own discretion. The selection committee’s choices are final, and we’re grateful for your understanding and professionalism throughout the process.
Company Details
Physical Address:
Katherine Towers, 1 Park Lane, Wierda Valley (Parking entrance 39 Wierda Road), Sandton, 2196
Telephone Number: +27 11 722 7600
