Ann Swann Personnel Job Vacancy as Outbound Call Center Agent 2024: Work Opportunity for Matric/Grade 12 Qualification Holders

About Ann Swann Personnel
Ann Swann Personnel is a well-regarded and dynamic staffing and recruitment agency dedicated to linking employers with skilled and qualified candidates across diverse industries. Focused on delivering customized solutions to address the unique needs of both clients and candidates, Ann Swann Personnel has become a trusted partner in the human resources sector.

The agency takes pride in its unwavering commitment to integrity, professionalism, and personalized service. With extensive experience and deep industry knowledge, Ann Swann Personnel adeptly navigates the intricate landscape of recruitment. Their customer-centric approach ensures that every placement perfectly matches the specific requirements and objectives of both employers and job seekers. By maintaining high standards and a keen understanding of market trends, Ann Swann Personnel consistently achieves successful outcomes for all parties involved.

About the Ann Swann Personnel Job Vacancy as Outbound Call Center Agent 2024
Ann Swann Personnel is looking for candidates who would like to work as a professional Outbound Call Center Agent willing to work for the establishment. The Ann Swann Personnel job vacancy for an Outbound Call Center Agent involves making outbound calls to engage with potential clients. The agent will ask qualifying questions to assess their interest level and then transfer interested leads to sales consultants. This role demands excellent communication skills, a high level of professionalism, and the ability to effectively guide conversations to generate high-quality leads. Additionally, the agent must be adept at building rapport and handling any objections to ensure a smooth transition of leads to the sales team.

You will also be required to perform the duties below:

• Place outbound calls to potential clients who have expressed interest in the company’s products via social media ads
• Interact with clients in a courteous and professional manner, fostering rapport and trust
• Perform a needs assessment by asking targeted questions to gauge the client’s interest and suitability for the product
• Forward interested leads to sales consultants for further follow-up and conversion
• Keep detailed records of interactions and lead status in the company’s CRM system
• Work with team members to improve lead generation strategies and meet sales goals.

For application purposes, please kindly take note of the Ann Swann Personnel Job Vacancy as Outbound Call Center Agent 2024’s Reference Number: JHB001893.

General Duties as Outbound Call Center Agent

• Initiate calls to potential and existing customers to promote products or services
• Follow up on previous interactions to ensure customer satisfaction and address any concerns
• Persuasively explain product features and benefits, and encourage customers to make purchases or upgrade services
• Address and resolve customer objections or concerns effectively
• Accurately record customer interactions and transactions in the CRM system
• Achieve and exceed individual and team sales targets and performance metrics
• Offer detailed information about products, services, and promotions to customers
• Respond to customer inquiries and provide excellent service throughout the call
• Gather customer feedback to improve products, services, and customer experience
• Adhere to company policies, scripts, and regulatory requirements during calls
• Engage in ongoing training and development to stay updated on products and sales techniques
• Work closely with team members and supervisors to achieve common goals and share best practices.

Eligibility Criteria
Submit your application for the Ann Swann Personnel Job Vacancy as an Outbound Call Center Agent as soon as possible. However, before applying, carefully review the prerequisites for the position, as your eligibility depends on meeting these criteria. Take some time to assess your qualifications against the requirements listed below to see if you match the program’s expectations. Increase your chances of success by ensuring that you meet every item on the provided checklist.

The Ann Swann Personnel Job Vacancy as Outbound Call Center Agent Eligibility Criteria are as follows:

1. Prioritize candidates with previous experience in outbound call center roles or sales environments
2. Demonstrate excellent communication skills, both verbal and written
3. Maintain a professional demeanor with the ability to build rapport quickly
4. Exhibit strong problem-solving skills and the ability to handle objections effectively
5. Cultivate a goal-oriented mindset with a focus on achieving and exceeding targets
6. Ensure familiarity with CRM systems and basic computer skills
7. Adapt flexibly to changing priorities and business needs
8. Present a Matric/Grade 12 qualification; additional education or certifications in sales or customer service is a plus.

Application Instructions
Apply online Ann Swann Personnel Job Vacancy as Outbound Call Center Agent 2024 at:

• Gauteng, Fourways (Closing date: 02 June 2024).

Please follow the application instructions below:

1. Access the specified website using Google Chrome for optimal performance
2. Enter precise and up-to-date information in all required fields on the application site. Include your most recent Curriculum Vitae with details of your experience, qualifications, and strengths
3. You can also submit your application via your smartphone, especially if it runs on Android. Use Google Chrome, which is pre-installed on Android devices, to avoid needing additional installations
4. By submitting your application, you consent to the selection committee using your personal information for registration purposes
5. A thorough screening process, including additional tests, will be conducted to verify candidate authenticity. Providing false information will disqualify you from registration
6. Applications must be submitted through the specified website. The selection committee will not accept hand-delivered, faxed, or any alternative submission methods. Follow the specified procedures to ensure your application is valid.

Closing Date
Applications for the Ann Swann Personnel Job Vacancy as Outbound Call Center Agent must be submitted before the closing date on 02 June 2024.

It is advisable to submit your applications promptly to improve your chances of securing a position during the registration process. Early submission not only boosts your prospects but also helps prevent unexpected issues like high internet traffic or potential data loss.

Make sure to submit your applications for the program before the designated deadline, as late submissions will not be considered by the selection committee. Adhering to the timeframe is essential to avoid any complications.

Please note that Ann Swann Personnel has the exclusive authority to make appointments throughout the hiring process. The selection committee’s decisions are final in all aspects of the appointment process.

Company Details

Email address: [email protected]

Telephone number: +27 11 894 1717

Physical address: 1 Agaat Street, Bardene, Boksburg