Absa Apprenticeship 2025: Accepting Candidates Who Possess Higher Certificate

About Absa
Absa Group Limited stands as one of South Africa’s top financial institutions, recognized for its broad and integrated suite of services. The organization offers solutions in personal and business banking, wealth management, insurance, and corporate and investment banking. Operating in 12 African countries and supported by a team of over 41,000 employees, Absa has positioned itself as a key player in Africa’s financial sector. Its presence on the Johannesburg Stock Exchange (JSE) further affirms its reputation as a trusted and respected leader in the industry.

Joining Absa means becoming part of a proudly African institution with more than 100 years of history and a strong commitment to innovation and progress. The organization blends deep local knowledge with ambitions for regional and global growth, creating a dynamic environment full of potential. As a member of the Absa team, you’ll have the chance to make a meaningful contribution, helping to shape the future of finance while driving sustainable change across Africa and beyond.

About the Absa Apprenticeship 2025
Absa is currently looking for applicants who need practical exposure in their field of work with their credible and reliable apprenticeship programme. The Absa Apprenticeship requires you to actively engage in a structured learnership and training experience designed to enhance both personal growth and organizational development. As an apprentice, you will work toward clearly defined learning objectives that support your professional advancement while contributing to the overall goals of the organization.

Throughout the program, you are expected to demonstrate a commitment to delivering exceptional service and upholding the core values that Absa stands for, including integrity, respect, innovation, and accountability. This apprenticeship offers a valuable opportunity to gain hands-on experience, build relevant skills, and lay a strong foundation for a successful career within the financial sector.

You will be required to perform the duties below:

• Greet and assist all walk-in clients, ensuring they receive outstanding service on a daily basis
• Maintain a high standard of professionalism in all customer interactions
• Handle customer complaints in a prompt and effective manner
• Collect all relevant information regarding customer complaints, accurately enter the details into the Bank’s Online Complaints (BOC) system, and follow up to resolve any issues that can be addressed at the initial point of contact
• Promote and recommend bank products to customers while working toward meeting assigned sales targets
• Receive and log all hand-delivered mail, then forward it to the Mail Centre for proper processing
• Keep organized records of both incoming and outgoing courier receipts for future tracking and reference
• Consistently uphold professionalism in every customer service interaction
• Deliver top-quality service to every walk-in client and handle their needs, inquiries, and complaints with care and efficiency
• Engage in tasks that involve continuous visual focus, attentive listening, extended periods of sitting, and regular use of telephones and computers
• Follow all workplace health and safety guidelines and carry out any additional responsibilities as assigned.

For application purposes, please kindly take note of the Absa Apprenticeship 2025’s Reference Number: R-15976528.

Eligibility Criteria
If you’re enthusiastic about joining the Absa Apprenticeship program, don’t wait—submit your application as early as possible to boost your chances of being selected! Before applying, take the time to carefully review all the program requirements and evaluate how well your background, skills, and experience align with what the apprenticeship is looking for. These criteria are designed to identify the most suitable candidates for the opportunity. The better your qualifications match the expectations, the more competitive your application will be. Paying close attention to the details and tailoring your application accordingly can significantly enhance your likelihood of success.

The Absa Apprenticeship Eligibility Criteria are as follows:

• Submit a Higher Certificate or an Advanced National (Vocational) Certificate in Business, Commerce, or Management Studies, as this qualification is required
• Engage in frequent visual tasks, active listening, prolonged sitting, and consistent use of the telephone and computer
• Follow all workplace health and safety guidelines and meet the necessary compliance requirements
• Ensure you have completed a business-related degree within the last two years from the date of this advertisement, and attach your graduation certificate
• Provide your academic transcript showing a minimum CGPA of 3.6 or equivalent to a Second Class Upper Division, and attach the official transcript
• Submit proof of at least two Principal Passes at ‘A’ Level by attaching the corresponding certificate or pass slip
• Include your ‘O’ Level certificate or pass slip that confirms you earned at least a Credit in both Mathematics and English.

Application Instructions
Apply online (Absa Apprenticeship 2025):

• Absa Apprenticeship – Ref. No. R-15976528
  

Please follow the application instructions below:

1. For the best experience when using the application portal, it’s recommended that you access it via Google Chrome
2. Submitting your application from a mobile device can be more efficient. If you’re using an Android phone, you can conveniently use the pre-installed Google Chrome browser without needing to install anything new
3. Create an account on the application platform and ensure you remain logged in while completing your registration
4. By applying, you consent to the selection committee using your personal information solely for the purpose of event registration
5. Your application will go through a thorough review and verification process. Any false or misleading information will result in disqualification without further notice
6. Please submit your application exclusively through the official website, as the selection committee does not accept applications sent via fax, hand delivery, or any alternative methods.

Closing Date
Applications for the Absa Apprenticeship must be submitted before the closing date on 23 June 2025.

The selection committee adheres firmly to the application deadline and is unable to accept any late submissions under any circumstances. Applications received after the closing date will not be reviewed or considered, so it’s essential to ensure your materials are submitted on time.

To maximize your chances of success, we strongly encourage you to apply as early as possible. Doing so allows you ample time to carefully review your application, confirm that all necessary documents are included, and ensure that you meet all eligibility criteria.

Please note that Absa reserves the right to make the final decision regarding appointments. All decisions made by the selection committee are conclusive and cannot be challenged or appealed.

Company Details

Telephone Number: +27 86 000 8600